What does “evergreen” really mean?

We hear many companies talking about being “evergreen,” a rather vague term that doesn’t really say what it means for their customers. When a company offers an “evergreen solution,” it brings to mind ideas about the environment and sustainability, but that’s not the definition we are talking about here. In this case, it’s more likely…

Read more

Webinar: How Complementary Premium Services Can Enhance Business Growth

In today’s business environment, business connectivity is so much more than just a desk phone. It’s about connecting people to premium services and functionality through superior cloud technology that enhances business, productivity, and lifestyle. As a bluArc customer, this webinar will deliver insight as to how additional functionality can positively impact your business, sales growth,…

Read more

bluArc Receives Consumer Choice Award 2017

bluArc Receives Consumer Choice Award 2017 Top hosted business phone and internet service provider in Canada’s National Capital Region May 16, 2017 – Ottawa, Canada – bluArc, Canada’s #1 hosted business phone and internet service provider, announced today that it has been awarded the 2017 Consumer Choice Award for being the top-ranked service provider in…

Read more

bluArc Announces Release of New Transformational Mobile Technology

bluArc Announces Release of New Transformational Mobile Technology  mobileConnect Version 2.0 enables Bring-Your-Own-Number to replace traditional desk phones November 8, 2016 – Ottawa, Canada – bluArc, Canada’s #1 hosted business phone company, announced today the release of its new transformational mobile technology: mobileConnect 2.0. Featuring bring-your-own-number connectivity, mobileConnect 2.0 untethers everyone within an office environment,…

Read more

bluArc Hosted Business Phone & Internet Services announces new Redundant Internet Services

bluArc Hosted Business Phone & Internet Services announces new Redundant Internet Services New offering far exceeds Internet Service of common VoIP Providers July 14, 2016 – Ottawa, Ontario – bluArc, Canada’s #1 hosted business phone company, announced today that it will be introducing redundant internet services to its Canadian client base. The company, one that…

Read more

bluArc Hosted Business Phone & Internet Services Announces New Phoneless Office Service

Extends capability to connect full business phone system directly to mobile devices February 4, 2013 - Ottawa - bluArc, Canada's premiere Hosted Business Phone and Internet Services company, announced today a new service offering that eliminates the need for the traditional office desk  phone. The offering-an extension of bluArc's patented hosted business phone system-gives companies the…

Read more

Who’s Hosting your Voice Services?

bluArc has been at the forefront of providing cloud hosted services to small- and medium-sized businesses. In fact, bluArc has been delivering Hosted Business Phone and Internet Services across Canada for over seven years from its core service centres in Toronto and Ottawa. Our Fundamental Philosophy—A Private Network When we embarked on delivering cloud services…

Read more

Phone Tip of The Week: Auto Attendant

Phone Tip of The Week: Auto Attendant How to solve “My customers are having trouble reaching me!” One of the complaints we hear often from our prospective clients is that it’s difficult for their customers to reach them. Specifically, their customers call the office and try navigating through a complicated auto attendant menu only to…

Read more

bluArc Client Profile : CANADEM

Established in 1996, CANADEM is a not-for-profit corporation dedicated to advancing international peace, security, democracy and socio-economic development through the rostering, rapid mobilization, and mission management of experts committed to international service. CANADEM maintains a roster of over 17,000 experienced Canadian and international experts. Our operational partners include the Government of Canada, the United Nations…

Read more

bluArc Client Profile : HPCO

Hospice Palliative Care Ontario represents hospice palliative care organizations, professionals and volunteers that care for people with life-limiting illnesses. Our mission is to provide leadership on behalf of our members by informing policy and promoting awareness, education, knowledge transfer and best practices in the pursuit of quality hospice palliative care in Ontario. For more information…

Read more

bluArc Client Profile : Ottawa Tourism

Ottawa Tourism provides industry leadership and destination marketing to attract visitors, tours and conventions to Ottawa and Canada’s Capital Region. Founded in 1971, Ottawa Tourism is a not-for-profit, membership-based organization, with 350 tourism-related member businesses that work together to profile Ottawa and Canada’s Capital Region as a diverse and exciting place to visit. Ottawa Tourism’s…

Read more

bluArc Client Profile : Prestoh Mobile Business Cards

Prestoh is an easy-to-use online app that enables individuals to create their own Mobile Business Card––including a free personalized QR Code and advanced vCard. This interactive extension of the traditional printed business card is optimized for display on iPhone, Android and BlackBerry smartphones. Prestoh is perfect for professionals, small businesses and for Enterprise Mobile Sales…

Read more

Connecting Everyone – Everywhere

A small business challenge solved by Rick Koenders, VP of Business Development and Marketing, bluArc Communications Small- or medium-sized businesses with multiple sites struggle to easily and cost-effectively connect their sites. We can clearly identify their challenges and quickly identify how they can connect everyone—everywhere. Challenges facing small businesses Connecting remote offices for voice, video…

Read more

Under The Hood

Under The Hood When I was first asked to write a blog about what goes on behind the scenes in the Operations area of bluArc, my first thought was “who’d want to know?” followed shortly thereafter by “do we really want our customers to know?” :-). When I think about the relationships that we’ve developed…

Read more

VoIP, the Dirty Acronym?

VoIP, the Dirty Acronym? In positioning the types of services that BluArc offers I am often reluctant to use the word VoIP. BluArc offers hosted VoIP that actually works, we’ve been doing it successfully for 6 years. However, for those who have had poor experiences with other providers or have heard anecdotal horror stories, VoIP…

Read more

Future Proofing with bluArc

Future Proofing with bluArc Many years ago at a Press technology Trade Show I was asked about what the future prospects were for VoIP as a technology to replace the TDM technology of the time. My response was that ‘it was a slam dunk.’ By this, I meant that there was no doubt that the…

Read more