What does “evergreen” really mean?

We hear many companies talking about being “evergreen,” a rather vague term that doesn’t really say what it means for their customers. When a company offers an “evergreen solution,” it brings to mind ideas about the environment and sustainability, but that’s not the definition we are talking about here. In this case, it’s more likely…

5 TIPS FOR STAYING FOCUSED AT WORK

Do you find it difficult to stay focused at work? Even if we love what we do, sometimes we find ourselves getting distracted. This is normal at work, but we can make those distractions less frequent while increasing our productivity. Here are five suggestions that will help you keep focused at work: IDEAL WORK SPACE…

Do we really need a gigabit LAN?

When we install our systems and services, organizations tell us that they want to move to a gigabit LAN. Motives vary, and as an engineer I always like to know what problem they’re trying to solve by going to a gigabit LAN. We hear things such as: We want to take this opportunity to future-proof…

Who’s Hosting your Voice Services?

bluArc has been at the forefront of providing cloud hosted services to small- and medium-sized businesses. In fact, bluArc has been delivering Hosted Business Phone and Internet Services across Canada for over seven years from its core service centres in Toronto and Ottawa. Our Fundamental Philosophy—A Private Network When we embarked on delivering cloud services…

Phone Tip of The Week: Auto Attendant

Phone Tip of The Week: Auto Attendant How to solve “My customers are having trouble reaching me!” One of the complaints we hear often from our prospective clients is that it’s difficult for their customers to reach them. Specifically, their customers call the office and try navigating through a complicated auto attendant menu only to…

Connecting Everyone – Everywhere

A small business challenge solved by Rick Koenders, VP of Business Development and Marketing, bluArc Communications Small- or medium-sized businesses with multiple sites struggle to easily and cost-effectively connect their sites. We can clearly identify their challenges and quickly identify how they can connect everyone—everywhere. Challenges facing small businesses Connecting remote offices for voice, video…

The Fundamental Shift in Telecommunications

— by Rick Koenders, VP of Business Development and Marketing, bluArc Communications Many years ago, while employed by an international phone system manufacturer, I attended a quarterly company pep rally where our CEO exhorted: “The wave is here.” He was referring to the new wave in wireline telecommunications—the wave of IP based phone systems. While…

The Myths & Realities of the Voice Over IP Network

The Myths & Realities of the Voice Over IP Network At bluArc, we often hear customers express their concerns about VoIP. Their concerns typically revolve around reliability and call quality based on VoIP experiences with services that use the Internet for voice services. bluArc empathizes with these concerns––the same concerns motivated us to start bluArc.…