We hear many companies talking about being “evergreen,” a rather vague term that doesn’t really say what it means for their customers. When a company offers an “evergreen solution,” it brings to mind ideas about the environment and sustainability, but that’s not the definition we are talking about here. In this case, it’s more likely…
bluArc, Canada’s #1 Hosted Business Phone company, announced today that it has officially added the capabilities and support of Polycom phones to its network. The move, one that once again vastly extends bluArc’s service offerings, will not only enable current customers to choose from a wider variety of phones, but also enable businesses that own…
In today’s business environment, business connectivity is so much more than just a desk phone. It’s about connecting people to premium services and functionality through superior cloud technology that enhances business, productivity, and lifestyle. As a bluArc customer, this webinar will deliver insight as to how additional functionality can positively impact your business, sales growth,…
bluArc Receives Consumer Choice Award 2017 Top hosted business phone and internet service provider in Canada’s National Capital Region May 16, 2017 – Ottawa, Canada – bluArc, Canada’s #1 hosted business phone and internet service provider, announced today that it has been awarded the 2017 Consumer Choice Award for being the top-ranked service provider in…
WHAT INDUSTRIES ARE BETTER SUITED FOR CLOUD-BASED PHONE SYSTEMS? When looking at various options for your business, a reasonable question to ask would be: Are there industries or types of businesses that are better suited to using a cloud-based phone system? The answer would be most industries and types of businesses would be better suited.…
Do you find it difficult to stay focused at work? Even if we love what we do, sometimes we find ourselves getting distracted. This is normal at work, but we can make those distractions less frequent while increasing our productivity. Here are five suggestions that will help you keep focused at work: IDEAL WORK SPACE…
bluArc Announces Release of New Transformational Mobile Technology mobileConnect Version 2.0 enables Bring-Your-Own-Number to replace traditional desk phones November 8, 2016 – Ottawa, Canada – bluArc, Canada’s #1 hosted business phone company, announced today the release of its new transformational mobile technology: mobileConnect 2.0. Featuring bring-your-own-number connectivity, mobileConnect 2.0 untethers everyone within an office environment,…
bluArc Hosted Business Phone & Internet Services announces new Redundant Internet Services New offering far exceeds Internet Service of common VoIP Providers July 14, 2016 – Ottawa, Ontario – bluArc, Canada’s #1 hosted business phone company, announced today that it will be introducing redundant internet services to its Canadian client base. The company, one that…
How the self-hosted VoIP phone system ultimately failed business The 21st century has seen, and will continue to see, the evolution of communications technology. It is that same evolution that enabled businesses to move away from the traditional phone systems, and companies—to become their own phone provider. It is this dynamic however that led to…
Voice over IP plan offers businesses same service level as private network solution Ottawa, March 26, 2015 – bluArc, Canada’s number one hosted business phone and internet services provider, announced today that it will now offer a comprehensive Business VoIP Solution as part of its service offering expansion. The move to offer business-grade VoIP across…
Our world is becoming increasingly mobile: from the phones that we carry in our pockets, to the laptops that we travel with daily, the ability to connect seamlessly to everyone is paramount. However, the one device that continues to tether us to a single space is the traditional office desk phone. Hard wired, and hard…
Release of Phone Features that far exceed those of Competitors Ottawa, February 5, 2015 – bluArc, Canada’s number one hosted business phone and internet services provider, announced today that it has vastly expanded the company’s service offerings. The move to offer new plans, connectivity models and features, means bluArc’s service offerings now far exceed those…
The world of IT infrastructure seems to change almost daily––we are continually being inundated with new devices, new services and new technology. Paired with this, we are now pressured to migrate away from traditional infrastructure—and put everything in the so-called “Cloud.” Topics to be discussed in this Webinar: The difference, if any, between “Cloud” and…
When we install our systems and services, organizations tell us that they want to move to a gigabit LAN. Motives vary, and as an engineer I always like to know what problem they’re trying to solve by going to a gigabit LAN. We hear things such as: We want to take this opportunity to future-proof…
Extends capability to connect full business phone system directly to mobile devices February 4, 2013 - Ottawa - bluArc, Canada's premiere Hosted Business Phone and Internet Services company, announced today a new service offering that eliminates the need for the traditional office desk phone. The offering-an extension of bluArc's patented hosted business phone system-gives companies the…
bluArc, Canada’s leading provider of Hosted Business Phone and Internet Services, announced today the addition of Larry Poirier to its executive team as Chief Strategy Officer. The new role and management team reorganization comes in conjunction with the company’s aggressive growth strategy. Mr. Poirier is a seasoned executive with more than 25 years of experience…
bluArc has been at the forefront of providing cloud hosted services to small- and medium-sized businesses. In fact, bluArc has been delivering Hosted Business Phone and Internet Services across Canada for over seven years from its core service centres in Toronto and Ottawa. Our Fundamental Philosophy—A Private Network When we embarked on delivering cloud services…
Phone Tip of The Week: Auto Attendant How to solve “My customers are having trouble reaching me!” One of the complaints we hear often from our prospective clients is that it’s difficult for their customers to reach them. Specifically, their customers call the office and try navigating through a complicated auto attendant menu only to…
Established in 1996, CANADEM is a not-for-profit corporation dedicated to advancing international peace, security, democracy and socio-economic development through the rostering, rapid mobilization, and mission management of experts committed to international service. CANADEM maintains a roster of over 17,000 experienced Canadian and international experts. Our operational partners include the Government of Canada, the United Nations…
Hospice Palliative Care Ontario represents hospice palliative care organizations, professionals and volunteers that care for people with life-limiting illnesses. Our mission is to provide leadership on behalf of our members by informing policy and promoting awareness, education, knowledge transfer and best practices in the pursuit of quality hospice palliative care in Ontario. For more information…
External Call Forwarding versus Call Twinning I am often asked what the differences are between call forwarding and call twinning on the bluArc system. The bluArc system has both features available, but it’s useful to know when either feature should be optimally used. When a call is forwarded to an external number the bluArc system…
Ottawa Tourism provides industry leadership and destination marketing to attract visitors, tours and conventions to Ottawa and Canada’s Capital Region. Founded in 1971, Ottawa Tourism is a not-for-profit, membership-based organization, with 350 tourism-related member businesses that work together to profile Ottawa and Canada’s Capital Region as a diverse and exciting place to visit. Ottawa Tourism’s…
Prestoh is an easy-to-use online app that enables individuals to create their own Mobile Business Card––including a free personalized QR Code and advanced vCard. This interactive extension of the traditional printed business card is optimized for display on iPhone, Android and BlackBerry smartphones. Prestoh is perfect for professionals, small businesses and for Enterprise Mobile Sales…
A small business challenge solved by Rick Koenders, VP of Business Development and Marketing, bluArc Communications Small- or medium-sized businesses with multiple sites struggle to easily and cost-effectively connect their sites. We can clearly identify their challenges and quickly identify how they can connect everyone—everywhere. Challenges facing small businesses Connecting remote offices for voice, video…
— by Rick Koenders, VP of Business Development and Marketing, bluArc Communications Many years ago, while employed by an international phone system manufacturer, I attended a quarterly company pep rally where our CEO exhorted: “The wave is here.” He was referring to the new wave in wireline telecommunications—the wave of IP based phone systems. While…
The Myths & Realities of the Voice Over IP Network At bluArc, we often hear customers express their concerns about VoIP. Their concerns typically revolve around reliability and call quality based on VoIP experiences with services that use the Internet for voice services. bluArc empathizes with these concerns––the same concerns motivated us to start bluArc.…
Under The Hood When I was first asked to write a blog about what goes on behind the scenes in the Operations area of bluArc, my first thought was “who’d want to know?” followed shortly thereafter by “do we really want our customers to know?” :-). When I think about the relationships that we’ve developed…
VoIP, the Dirty Acronym? In positioning the types of services that BluArc offers I am often reluctant to use the word VoIP. BluArc offers hosted VoIP that actually works, we’ve been doing it successfully for 6 years. However, for those who have had poor experiences with other providers or have heard anecdotal horror stories, VoIP…
Future Proofing with bluArc Many years ago at a Press technology Trade Show I was asked about what the future prospects were for VoIP as a technology to replace the TDM technology of the time. My response was that ‘it was a slam dunk.’ By this, I meant that there was no doubt that the…
bluArc Announces Launch of Innovative New Brand and Website Ottawa, April 2, 2011 – Today, bluArc announced the launch of its new brand and website. bluArc’s new site offers a fresh new look that technically provides its online visitors with significant improvements in navigation. “Our new brand is more in line with the company’s objectives.…
bluArc clients will experience the new software upgrades on May 16, 2011. The upgrades include: New Business Phone Sets: Support: Mitel 5304, addresses a new segment of the market, meeting the need for entry-level desktop IP phones Mitel 5330, an additional executive set offering; similar to the 5340 it offers a backlit display and extended…