When we install our systems and services, organizations tell us that they want to move to a gigabit LAN. Motives vary, and as an engineer I always like to know what problem they're trying to solve by going to a gigabit LAN. We hear things such as: We want to take this...

bluArc has been at the forefront of providing cloud hosted services to small- and medium-sized businesses. In fact, bluArc has been delivering Hosted Business Phone and Internet Services across Canada for over seven years from its core service centres in Toronto and...

Phone Tip of The Week: Auto Attendant How to solve “My customers are having trouble reaching me!” One of the complaints we hear often from our prospective clients is that it’s difficult for their customers to reach them. Specifically, their customers call the office...

External Call Forwarding versus Call Twinning I am often asked what the differences are between call forwarding and call twinning on the bluArc system. The bluArc system has both features available, but it’s useful to know when either feature should be optimally used....