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Spotlight Premium Service | knowledgeConnect

Spotlight Premium Service | knowledgeConnect

This month brings with it another big announcement.  Starting June 1, 2019, we are now offering our brand-new service: a browser-based dashboard that provides enhanced business intelligence through real-time analytics of calls, monitoring, and more. In fact, you'll be...

bluArc Announces Comprehensive Business VoIP Service

Voice over IP plan offers businesses same service level as private network solution Ottawa, March 26, 2015 – bluArc, Canada’s number one hosted business phone and internet services provider, announced today that it will now offer a comprehensive Business VoIP Solution...

Do we really need a gigabit LAN?

When we install our systems and services, organizations tell us that they want to move to a gigabit LAN. Motives vary, and as an engineer I always like to know what problem they're trying to solve by going to a gigabit LAN. We hear things such as: We want to take this...

Who’s Hosting your Voice Services?

bluArc has been at the forefront of providing cloud hosted services to small- and medium-sized businesses. In fact, bluArc has been delivering Hosted Business Phone and Internet Services across Canada for over seven years from its core service centres in Toronto and...

Phone Tip of The Week: Auto Attendant

Phone Tip of The Week: Auto Attendant How to solve “My customers are having trouble reaching me!” One of the complaints we hear often from our prospective clients is that it’s difficult for their customers to reach them. Specifically, their customers call the office...

bluArc Client Profile : CANADEM

Established in 1996, CANADEM is a not-for-profit corporation dedicated to advancing international peace, security, democracy and socio-economic development through the rostering, rapid mobilization, and mission management of experts committed to international service....

bluArc Client Profile : HPCO

Hospice Palliative Care Ontario represents hospice palliative care organizations, professionals and volunteers that care for people with life-limiting illnesses. Our mission is to provide leadership on behalf of our members by informing policy and promoting awareness,...

External Call Forwarding versus Call Twinning

External Call Forwarding versus Call Twinning I am often asked what the differences are between call forwarding and call twinning on the bluArc system. The bluArc system has both features available, but it’s useful to know when either feature should be optimally used....

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